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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh

October 7, 2026

1  out of  5
rating by Josh
"I've been using State farm for insurance for 20ish years and have had 1 accident in the last 15 years that was not my fault (guy ran a red light). I've had 3 tows since 2023 and my daughter got into 2 accidents the same day and they are dropping me. I insure 5 vehicles through them and have a spotless driving record and have paid well over what they had to pay for the tows and the accidents my daughter had. I would find a more reliable insurance company to go through then them."
We responded:
"Josh, We appreciate you taking the time to share this and we are sorry to hear you feel this way after so many years with State Farm. We want to assure you that policy and coverage decisions are made based on a number of factors determined at the corporate level and are not something our local office controls directly. We understand this is not the outcome you were hoping for, and we genuinely empathize with your frustration. Please don't hesitate to reach out to our office directly and we will do everything we can to help guide you through the process and make sure you have all the information you need. - Clint"
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john gensheimer

October 1, 2026

4  out of  5
rating by john gensheimer
"Made a recent switch on the advice of a sibling. KJ was very responsive throughout the quote process as well as the process to obtain coverage. He answered the vast majority of my questions immediately and consulted of the few he hadn’t dealt with."
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desiree nichols

October 1, 2026

5  out of  5
rating by desiree nichols
"KJ was amazing!!! He quoted me cheaper than I’ve ever thought our insurance would be. Totally stress free! Thank you a thousand times!!!"
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Brian Blair

September 30, 2026

5  out of  5
rating by Brian Blair
"I enjoy it here. I’m always greeted with a friendly voice and no matter what all of my questions are answered. Super nice staff. I would recommend this office to anyone that is looking for a helpful, nice and respectful place to handle all of your vehicle coverage."
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Robert R. Hinkle

September 28, 2026

5  out of  5
rating by Robert R. Hinkle
"Working with Sonya to ensure that all my insurance needs are met was easy and a very pleasant experience. Thank you!"
We responded:
"Robert,

Thank you so much for sharing your experience! It's wonderful to hear that working with Sonya made meeting your insurance needs easy and pleasant. We truly appreciate your kind words and are here to help whenever you need us.

- Clint"
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Jennifer Hanks

September 28, 2026

5  out of  5
rating by Jennifer Hanks
"So pleased with Clint's office and his staff! They are quick to help out, address all my questions and always get back to us with an answer to all our concerns! I would highly recommend them to anyone seeking insurance! In a time when money is tight and prices are high - it's great to have an office that is concerned with giving you the most for your dollar!"
We responded:
"Jennifer, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - Clint"
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Steve C

September 28, 2026

5  out of  5
rating by Steve C
"Just wanted to share mine & my wife's thoughts & experiences with the staff at the Harrodsburg rd. Branch. We've been State Farm Insurees for many yrs now. We love Kaitlin & the staff at that branch. So much so that when we call we specifically as for that branch.
They're friendly, fast & professional.
Keep doing what you're doing over there ya'll!

Steve & Angie Cornette"
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Collin Dunbar

September 10, 2026

1  out of  5
rating by Collin Dunbar
"I have been with State Farm for over 10 years. During my time with them I have always thought that they were very helpful, but never have I had such a good experience as when I switched to Clint Conrad State Farm. Dani got me a quote and saved me even more than my previous agent and always makes sure to take care of me.

Amending this review because since it was written, I have found out many things about the way Clint Conrad runs his business that are completely unacceptable. Just not a good guy and doesn’t know how to run a business with ethics."
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DeAnna Gentry

September 4, 2026

5  out of  5
rating by DeAnna Gentry
"Sonya with State Farm was awesome! She made changes to our account in such a fast manner while providing great customer service. She made it so painless and was so nice to work with. Great asset to the team! We look forward in continuing to work with you. Always pleased. Thank you."
We responded:
"Thank you, DeAnna! We’re glad Sonya made the process easy and provided such helpful service. We appreciate your continued support and kind words! - Clint"
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westland9006

September 3, 2026

5  out of  5
rating by westland9006
"Spoke with State Farm about windshield repair. Recommend glass company called, Long shipping time. I wasn't on phone 20 minutes. That's customer service.
My online experience with State Farm has been just as smooth."
We responded:
"Thank you for sharing your experience! We’re glad our team was able to assist with your windshield repair and make the process straightforward. - Clint"
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tayla masters

August 27, 2026

5  out of  5
rating by tayla masters
"I spoke with Kj & he was extremely helpful. He provided me with all information I needed and was very efficient while doing so. 100% would recommend!"
We responded:
"Thank you, Tayla! We’re glad KJ was able to provide the information you needed and make the process efficient. We appreciate your recommendation and kind words! - Clint"
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Carson kohl

August 25, 2026

5  out of  5
rating by Carson kohl
"Alex made the sign up process very easy and quick and was super helpful, thank you again. Would recommend."
We responded:
"Thank you, Carson! We’re glad Alex made the process easy and was able to assist you. We appreciate your recommendation and kind words! - Clint"
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John Adams

August 18, 2026

5  out of  5
rating by John Adams
"I talked to Sonya at Clint Conrad's Office of State Farm. She is professional, kind, and very caring. She was calling to check up on us and to see if our insurance needs were sufficient. I was having trouble understanding a weather related situation. Sonya took the time to listen and helped us so much! So if you need Insurance, I would highly recommend you talk to Sonya Smith, she cares about you, she is a good neighbor!"
We responded:
"Thank you, John! We’re so glad Sonya was able to take the time to listen, answer your questions, and help with your insurance needs. We truly appreciate your kind words and recommendation! - Clint"
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Frank Mattone

August 15, 2026

5  out of  5
rating by Frank Mattone
"Always prompt and helpful.
FM"
We responded:
"Thanks so much for the kind review, Frank! - Clint"
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Teresa Saltsman

August 11, 2026

5  out of  5
rating by Teresa Saltsman
"KUDOS……
Conversation with Elizabeth Fister was delight! I’m grateful for the time she took to explain, suggest, and advise me on my policies. She is informative, knowledgeable and she explained every detail to my understanding. Kudos"
We responded:
"Teresa, thank you for the wonderful review! We’re glad Elizabeth took the time to clearly explain your policies and answer your questions. We appreciate your kind words! - Clint"
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Pete Spencer

August 7, 2026

5  out of  5
rating by Pete Spencer
"I love the company they work with me on my bill and I appreciate Miss KATHLEEN who is very knowledgeable. She always assist Me with my payment when I have trouble on the app."
We responded:
"Pete, thank you for the kind review! We’re glad Kathleen is always helpful when you have questions or need assistance with your payments. We appreciate you sharing your experience! - Clint"
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Dirk Grupe

August 3, 2026

5  out of  5
rating by Dirk Grupe
"I talked with KJ today and he was very helpful checking into our insurance coverage. This was an annual check. Good idea, I would say"
We responded:
"Thank you, Dirk! We're so glad KJ was able to help review your coverage with you. We appreciate your kind words, and we agree, annual insurance reviews are always a great idea! - Clint"
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Maria Baker

July 24, 2026

5  out of  5
rating by Maria Baker
"Sonya is the best ever and the coolest and the best to work with . Sonya so amazing"
We responded:
"Maria, thank you so much for your kind words about Sonya! We're so happy to hear that your experience was a positive one. If you need anything at all, we're were to help! - Clint"
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Donna Barber

July 13, 2026

5  out of  5
rating by Donna Barber
"I lost my proof of insurance card and Kaitlin emailed it to me very quickly and was so helpful!!"
We responded:
"Donna, thank you so much for sharing your positive experience with us! We're so happy to hear this. If you need anything at all, please don't hesitate to reach out! - Clint"
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Jaryne Coles

May 15, 2026

5  out of  5
rating by Jaryne Coles
"Kaitlyn @ Clint Conrad was great! She helped me process my payment. The service was quick and nice. Thanks for the help Kaitlyn!"
We responded:
"Jaryne, thank you so much for your positive review about Kaitlyn! We're so happy to hear that she was able to process your payment. If you need anything else, we're always here! - Clint"
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Lara Harris

May 13, 2026

5  out of  5
rating by Lara Harris
"Sonya Smith was great to work with she got people to us to help with a problem we was having. She is a great caring person"
We responded:
"Lara, thank you for your wonderful feedback about Sonya! She is dedicated to helping our customers and making sure they feel supported every step of the way. We’re glad she was able to assist you and provide the care and attention you deserved. Thank you for your support! - Clint"
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Phillip Derifield

May 13, 2026

5  out of  5
rating by Phillip Derifield
"I have been with Clint Conrad for well over a decade now. Anytime I have any concerns they are there to help. Wether in person or on the phone the staff could not be more helpful or kind. Additionally, I've used the apps to find cheaper auto insurance, and nobody has been able to match or even come close to the reasonable rates at Clint Conrad."
We responded:
"Phillip, we truly appreciate your thoughtful review and the trust you’ve placed in our office for well over a decade! Our team takes pride in being available, helpful, and responsive whether in person or over the phone. We're so grateful that you are part of our State Farm family. Thank you again for your continued support! - Clint"
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Gionni Hunt

May 7, 2026

5  out of  5
rating by Gionni Hunt
"Kathleen, was an absolute pleasure to work with! Kind, courteous, attentive and a GREAT Asset to the State Farm Team and customer service experience!!

She took my call today when I was looking at updating my account and coverage and was patient with all my questions and shown she genuinely cared about meeting my goals to get the best rates and coverage!

All of my needs were met and transparently and she made sure I was 100% satisfied before getting off the call.

I've called multiple agency's before and some seem to just want to "sell" you something. Not Kathleen, she genuinely wanted to meet me and my family's goals making sure we had the best recommendations and coverage!

I could not recommend -Kathleen, Clint Conrad State Farm enough for everyone looking for "GREAT" customer service and rates! Highly Recommend! Five Stars⭐⭐⭐⭐⭐"
We responded:
"Gionni, thank you so much for your incredible review! We’re thrilled to hear Kathleen provided such a caring, thorough, and great experience while helping you with your insurance needs. She truly takes pride in making sure every customer feels heard, informed, and confident in their decisions. Your kind words about her patience, transparency, and dedication mean so much to our team. We greatly appreciate your recommendation and your trust in our team! - Clint"
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Helen Boyd

May 7, 2026

5  out of  5
rating by Helen Boyd
"Kaitlin is very pleasant to work with. She answers my questions and follows through in a professional manner."
We responded:
"Helen, thank you so much for taking the time to leave a positive review! I am so happy to hear that Kaitlin takes such great care of you. If you need anything at all, please don't hesitate to reach out! - Clint"
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Gage Bradford

May 6, 2026

5  out of  5
rating by Gage Bradford
"Kaitlin Weissert was a huge help today. Been with Clint Conrad for a long time. Great service and they make sure we get every discount we can. Highly recommend making them your go-to for insurance."
We responded:
"Gage, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"